Payment Policy

Last updated: 22 September 2026

Accepted payment methods

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay and Shop Pay.

Currency

All prices are displayed and charged in Australian dollars (AUD).

When you are charged

Payment is taken in full at the moment you place your order. Your order is confirmed by email immediately afterwards.

Security

Payments are processed by Shopify Payments and PayPal over an encrypted connection. We never see or store your full card details.

Taxes

The price shown at checkout is the final price. No additional taxes, duties or charges are added on delivery.

Failed payments

If a payment is declined, no order is created and no money is taken. Check your details with your bank and try again, or email support@hanabythesea.com and we will help.

Hana by the Sea · Kas Creatives & Solutions · Terralaan 44, 6515 DS Nijmegen, the Netherlands
Warehouse (dispatch only): 383 Boundary Road, Truganina VIC 3029, Australia
Chamber of Commerce (KvK) 99904691 · VAT NL005418393B25 · support@hanabythesea.com · +61 482 731 946